Privacy Policy

Last updated: 02 September 2026

This Privacy Policy explains how Crafted Coat Decorating collects, uses, and protects personal information when you contact us or use this website.

Who we are

Crafted Coat Decorating is a painting and decorating business serving North West England.

Information we collect

• Name and contact information you provide by phone or email.
• Project details and property information required to prepare quotations.
• Technical data such as IP address, browser type, and pages visited for website security and performance.

How we use your data

• To respond to enquiries and provide quotations.
• To deliver agreed decorating services.
• To manage records, invoicing, and customer support.
• To monitor website performance and improve user experience.

Legal basis for processing

We process personal data under UK GDPR lawful bases including pre-contractual steps, contract performance, legal obligations, and legitimate interests.

Data retention

We retain personal information only for as long as necessary for business, legal, and accounting purposes.

Your rights

You may request access, correction, deletion, restriction, objection, or data portability where applicable under UK GDPR.

Contact us

For privacy questions or requests, contact [email protected] or call 07511 979363.